Ready To Take Control of Your Online Reputation?

Five by Five is Here To Help!

Elite Reputation


This service is completely turn-key, ‘Done-For-You’ review management. You won’t lose another nights sleep or have your blood boiling over another negative review with Five by Five on your team!

This service is guaranteed to turn your review sites into sources of new and repeat business without investing advertising money.



Dedicated Account Manager

With this ‘White Glove’ service you will be assigned an actual human being that is a highly-trained professional as your dedicated account manager. They will of course be backed up by the Five by Five team, since all humans need to sleep once in a while.

Set-up / Update Top Review Sites

This always includes Google, YELP, Trip Advisor, and Facebook. It will be customized to the client’s needs for all other sites. If it’s a site that’s important to you, it’s important to us. Our initial Scorecard Assessment will discover all sites where your customers have posted.

Historical Review

The initial set-up includes a dive into reviews posted over the previous three months or so. We’re looking for negative reviews we can have removed under the platform user guidelines and where appropriate, we will post responses.

Regular NAP Monitoring & Update

Through a partnership with Moz, we will monitor and update your NAP citations (name, address & phone number) across all internet sites.

Responses to EVERY review

We will respond to EVERY review, positive and negative. We will create a ‘style sheet’ that allows us to respond in the unique and personalized voice of the owner or company. This gives us the ability to create distinctive responses that fit the desired brand personality and image. We also look for soft marketing opportunities and create responses that capitalize on them.

Negative Review Mitigation

We are quite skilled at turning negative reviews around or having them removed, and we will always be looking for opportunities to do this for you. During your on-boarding we will discuss this and design a standard process that meets with your approval.

Detailed Reporting

We generate detailed automated reports sent to your email inbox. The details and frequency are customized to your needs. You and your management will always know where you stand and what we’ve done on your behalf. Our reports can include:

Landing Pages

We provide personalized landing pages to promote customer feedback and generate new positive reviews on the sites where we need them. We also provide a unique QR code for each making it easy for your servers to present and even easier for your customers to engage.

Review Building Tools

We’ve learned that a simple card with your QR code increases server and customer engagement to generate a steady flow of new positive reviews. We will design and print these for you to get things off on the right foot.

Reputation Emergency Insurance

It doesn’t happen often, but we’ve been at this long enough to know it does happen. Someone posts something that ignites a viralonslaught of negative reviews. We provide a “Whatever it takes” policy to mitigate these situations for you.

Team Training

To help you keep your staff engaged with the simple actions that make a huge difference in maintaining a positive review rating we offer video training and live virtual training. Topics Include: mitigating negative issues on-site, how to appropriately solicit positive reviews, proper usage of the Feedback and Review Request cards and more (new trainings created regularly).

Just $597 per month. One-time set-up fee of $297. No contract required.
Unsubscribe at any time with 30 days notice

You’ll be taken to our secure payment portal for an initial payment of $894. Following your completed
payment you will be contacted by your dedicated account manager to set up your account.